We take a lot of pride in our work and our customer's satisfaction. That is our #1 goal. The following pages offer photos and direct customer testimonials for the service we deliver.
Sherry Residence Click Here to see the work we did for a family that lived without sufficient water pressure in their home for over two years. We added a custom pump and a new 75-gallon water heater and recirculating system to maximize their hot water flow and pressure.
"Bill Dempster and his crew repiped our entire house, replaced the 40+ year old water heater and installed a booster. He did all this in under two weeks and with little disruption to our daily lives. He was always professional and kept us up-to-date on the progress. After calling three other plumberswho told us they would not undertake this project, Bill agreed to go forth.
We never could have imagined the difference the work Bill did would make such an impact on our lives! Our water is running through clean pipes, and we can flush the toilet, run a load of laundry and shower all at the same time! This is important for a family of five!
Bill stands behind his word and immediately came to our home and free of charge replaced the booster when it stopped working. His crew is polite and hard-working. They show-up when they say they are going too."
-Keith Sherry
Additional Testimonials:
"Bill is reliable, timely and dependable. I called regarding our diminishing hot water pressure in the shower and he came over to check out the problem within hours. Gave me an inexpensive possible fix and came back a second time within hours of my calling him. Even though the fix didn't work....he solved the problem and now my shower is awesome. I would highly recommend Bill and his group any time. Since my father is a general contractor and I've dealt with his subs over the years, my two regrets are...that I have no more plumbing problems at the moment to solve with Bill's help, and that my father is in the mid-peninsula doing work and not in Bill's area of work. I'd recommend him heads above anyone else I've dealth with."
- Debra L. of San Jose (courtesy of Yelp)
"Bill just completed a repiping job for me and the reviews are true! I completed a major renovation in 2003 on our house built in 1906. The house has some lath and plaster walls and in that renovation we were never immune from dust. On day one, Bill came in and entered walls to repipe to the shower faucets, when we arrived that evening the house was immaculate. If you care about clean, Bill is amazing. His son really does help and others who were part of the project were soft spoken professionals who approached their work like watchmakers - it's obvious that they are serious tradesman in the same class as plumbers I've brought in from the two top plumbing companies that serve Palo Alto. Bill did the work for a fixed price but when he ran into the gotchas that come with a 100 year house, he fixed it and didn't charge - I am not sure Bill wants that public but it was a breath of fresh air, it seemed as if he was working on his own house. The drywall tape and plaster (not sure what they call this step) was done by a subcontractor and he was professional, punctual and spotless as well - the guy should do museum restoration - I know that sounds like I am gushing but I am so happy to finally find a good plumber. Thanks Bill"
-Vahe K. of Palo Alto (courtesy of Yelp)
"Dempster plumbing recently did a whole-house repipe job for us and I was very pleased with the results. A few of my friends used the "Repipe Specialists" you see advertised on radio or TV, but all of them had problems with these guys. I wanted an outfit that took pride in their work and cared about what they did. I got this with Dempster Plumbing. Our job involved some extra steps such as routing a new main water line from the meter to the house (using larger diameter pipe), separately fed outside faucets (hose bibs) and a valve assembly to bypass the water softener. Bill folded these into his bid and gave me what I needed at a good price. The guys showed up right on time and did a good job. We had running water every night over the course of the job, and always had at least one bathroom and the kitchen sink working each night while the job was being done. The quality of workmanship even impressed the city inspectors and we passed the first time, with no issues. The guys did a good job of cleaning up when they were done. I would definitely recommend Dempster Plumbing for anyone needing a repipe job."
